Our standard polices are indicated below. If you have any questions, please do not hesitate to contact us.
IMPORTANT NOTICE
For individual orders over $350.00, please call us toll-free
at 1-866-952-4500 to place your order by phone. Thank you.
Shipping Methods & Destinations
UNITED STATES: Orders for delivery within the United States are shipped via United States Postal Service Priority Mail, with delivery within 2 to 3 business days of the shipment date.
CANADA: We are not shipping to Canada at this time.
OTHER COUNTRIES: For shipment to countries other than USA or Canada, please contact us by phone to place your order.
Shipping Rates
Shipping rates are automatically calculated in the shopping cart and are based on total dollar amount ordered and the shipping address. If you enter the shipping address in the shopping cart, you can view the shipping rate for the order before check-out.
Guarantee
We guarantee the freshness of all chocolates shipped. For optimal flavor, we recommend filled chocolates to be consumed within two weeks of delivery.
Monica's Chocolates is not responsible for packages stolen, or damaged after they are delivered to the address specified by the customer.
Questions / Customer Service
Contact us toll-free at 1-866-952-4500, or visit our contact page for other contact options. We look forward to assisting you.
Privacy
We use the personal information you provide us only to help transact the business you have with us (such as to process your order, or to respond to an email inquiry). We do not share your personal information with any third parties for marketing purposes.
Payment Methods
CREDIT CARDS
For website orders we accept Visa, MasterCard, American Express, Discover, and PayPal.
For telephone orders, faxed orders, and in-store purchases we accept Visa, MasterCard, American Express, and Discover.
CHECKS
We accept personal checks drawn on United States bank accounts only. Make checks payable to Monica's Chocolates. Your order will be shipped after the check clears.
State Sales Tax
A 5.5% Maine state sales tax is applied to all orders delivered within Maine.
Order Processing
We ship most orders within three business days after receipt. Additional days may be required due to product availability or United States Postal Service holidays.
Gift Cards
We can enclose a complimentary gift card with your shipment. To request a gift card, please contact our shop at 1-866-952-4500.